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Rent Collection

We make sure you get paid on time, every time. You no longer have to worry about rent showing up in your bank account. Our goal is to make sure you are paid in full - and on time! Therefore, we prepare and handle the lease documents, lease signing, and rent collection each month.

Tenants are offered a variety of ways to pay rent, so you can get your money as quickly as possible. In addition, we treat each tenant with respect as a positive relationship with a tenant leads to timely rent payments as well as better care for your property.

  • The vast majority of our tenants pay their monthly rent through our easy-to-access Tenant Portal.
  • We expect that tenants pay by the first day of each month (bank holidays and weekends may sometimes delay rent collection).
  • We track incoming rent payments for each property and if any delay is noticed we proactively reach out to the tenant to avoid fees or late payments.
  • Currently, 93% of residents pay online

Our rent collections and delinquencies policies are strong and fair:

  • We will make every effort to collect rents timely when due (1st of the month).
  • When necessary we will turn delinquent residents over for an eviction process to be filed

We know that many things can happen when it comes to rent. Issues with the mail system, tenant banking system, delayed paychecks, real tenant emergencies and others. Therefore we make a real effort to reach out to any tenant who is late to determine what the problem is and work with them to obtain rent as soon as possible for you.

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